Select the user's name, and then on the Account tab select Manage contact information. If their password changed too, tell them that they will be prompted to enter the new password on their mobile device, or it won't sync. If they have shared files from their OneDrive, then the links to the files may not work and the user can reshare. If they have OneNote notebooks in their OneDrive, then they may need to close and reopen them in OneNote. If they are using OneDrive, tell them that the URL to this location has been changed. If they are using Skype for Business Online, tell them they will need to reschedule any Skype for Business Online meetings that they organized, and that they will need to tell their external contacts to update the old contact information. They'll need it to sign in to Office 365. This change may take a while to take effect. Tell the person the following information: You'll see a big yellow warning that you're about to change the person's sign-in information. If you don't see the option, you don't have permissions to change a user's name and primary email address. IMPORTANT: You will only see this option if you're an Office 365 global admin. Select Set as Primary for the email address that you want to set as the primary email address for that person. Select the user's name, and then on the Account tab select Manage email aliases. Don’t worry if what is on your screen is not identical to the images we have below, as Skype on different phones and laptops will not always have the same layout.In the admin center, go to the Users > Active users page. We have included images in this step-by-step guide to help you know what you need to click and do. This page will guide you through, with simple to follow instuctions, on how to download and use Skype on whichever device you want to make video calls on. In fact, you can even use Skype directly on to your relative’s TV thanks to a clever device called a CallGenie. One of the best things about Skype is that it is is completely free – all you need is a phone, tablet, laptop or computer! Most phones, tablets and laptops have built-in microphones and cameras, so you probably don’t need to think about buying a webcam unless you are using a computer. It is a great way of having a chat and seeing your loved ones’ faces while you are unable to visit them. Skype is an application that lets you make video calls with your friends and family.
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